Career Opportunities

To be eligible, applicants must reside or work in Hamilton County, Ohio, have current or past experience with homelessness, and have access to both email and Microsoft Teams to participate in virtual meetings. The group meets the 2nd Monday of each month from 1-2PM and meets either in-person at Strategies to End Homelessness or Virtually on Microsoft Teams.

This requires a signed contract agreeing to attend regularly and a one-time orientation at your first meeting. The People with Lived Expertise Workgroup is a paid contractor position.

Apply Here

Position Overview

The Housing Specialist is a part-time position at Strategies to End Homelessness (STEH). This position is responsible for providing support and assistance to those at risk of experiencing homelessness in their search for housing, as well as ensuring habitability standards by completing housing inspections and determining units meet rent reasonableness.  The Housing Specialist may also support other functions of the Shelter Diversion Program in coordination with the Shelter Diversion Coordinator, as well as other programs as assigned by the Prevention and Stability Director.

Core Job Functions

• Identifies housing in the community that is appropriate for households at-risk of homelessness and interacts with landlords regarding the Shelter Diversion Program.
• Assess housing barriers of participants to determine housing and service needs.
• Recruits new landlords to work with the Shelter Diversion Program with available units in full geographic area, focusing on accessing housing in under-utilized areas.
• Creates and maintains resource list of landlords and utilizes Padmission for potential housing placements
• Apply knowledge of residential lease contracts to educate clients about their rights and responsibilities.
• Provides support, direction, and guidance to clients in housing search
• Provides support in communication with landlords
• Conducts HUD Housing Inspections
• Assists with Lease and Rental Agreement and obtains signatures
• Adheres to Fair Market Rent Requirements and ensures units meet rent reasonableness
• Acts as advocate for client housing issues
• Assists the Shelter Diversion Coordinator as needed

• Assists the Shelter Diversion Coordinator as needed

General

• Participates in monthly staff meetings
• Participates in monthly Shelter Diversion case manager meetings
• Participates in other STEH functions as necessary

Requirements

• Access to reliable private transportation, with valid driver’s license
• Previous client support experience, preferably in a non-profit or property management setting
• Understanding of social service systems, specifically homelessness.
• Excellent negotiation and/or sales skills
• Ability to work efficiently while paying close attention to detail
• Demonstrated organizational skills
• Excellent communication skills, particularly listening, mediation, and writing skills.
• Ability to work independently while maintaining willingness to accept supervision.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Applicants should submit resumes to hr@end-homelessness.org.

Organizational Description

Strategies to End Homelessness (STEH) is a nationally recognized leader of a coordinated community effort to end homelessness in Greater Cincinnati. Since 2007, STEH has led a comprehensive system of care to prevent and eventually end homelessness in Cincinnati/Hamilton County. Working in partnership with 30 non-profit organizations, STEH coordinates a centralized emergency shelter helpline, homelessness prevention, street outreach, emergency shelter and housing solutions with the goal of ending homelessness.

Position Overview

STEH is hiring a Full Time (40 hours per week) Central Access Point (CAP) Intake Specialist position. This is a hybrid position that includes both remote work and scheduled in-office work. The employee must be available to work on-site as required based on departmental and organizational needs.

The Central Access Point serves as the primary access point for potentially homeless and homeless families and individuals seeking homelessness prevention services or emergency shelter within the Greater Cincinnati and Hamilton County area. CAP Intake Specialists answer inbound calls to the CAP intake line, complete initial assessments to determine caller’s needs, ensure accurate data and information collection in the HMIS and provide appropriate referrals and resources.

This position requires extensive computer and telephone use, including the ability to navigate multiple systems simultaneously, accurately document information, receive verbal instructions and communicate effectively through reading, writing and speaking.

Essential Job Functions

• Provide professional, customer-friendly service, conveying empathy and compassion for all callers.
• Complete required assessments and screenings to determine callers’ living situations, needs and eligibility for available services.
• Facilitate appropriate and effective referrals to emergency services such as shelter or street outreach, Homeless Prevention and Diversion programs, Veteran and Transitional housing programs on behalf of families and individuals that are currently experiencing homelessness
• Facilitate connection to other appropriate community services (including the Domestic Violence Crisis Hotline) as needed.
• Document all calls and maintain required records accurately, comprehensively and in a timely manner, including data entry into the Homeless Management Information System.
• Manage a high volume of inbound calls and electronic requests in a timely manner
• Maintain a working in-depth knowledge of program eligibility and assessment criteria for all Cincinnati/Hamilton County area homeless services connected to CAP.
• Perform other duties as assigned by Coordinated Access Manager

Position Qualifications

Education & Certification

• Minimum requirement is High School Diploma or GED, Associate’s degree in Social Work or closely related field is preferred.

Knowledge & Experience

• Experience working respectfully with people in crisis who may have multiple complex needs including but not limited to domestic violence, substance use, poverty, and homelessness.
• Computer literate – HMIS (Homeless Management Information System experience, strongly preferred), Outlook, Excel, Word and Google Office products.
• Ability to work independently while collaborating effectively as part of the CAP team.
• Ability to work efficiently while paying close attention to detail.

Applicants should submit resumes and a letter of interest to hr@end-homelessness.org.

Position Overview

Strategies to End Homelessness (STEH) is a nationally recognized leader in the coordinated effort to prevent and end homelessness in Greater Cincinnati. Since 2007, STEH has led the Cincinnati/Hamilton County Continuum of Care (OH-500), bringing together nonprofit organizations, local governments, housing providers, healthcare systems, and community partners to create an effective, data-driven homeless response system.

STEH serves as the community’s Continuum of Care Lead Agency, Unified Funding Agency (UFA), Homeless Management Information System (HMIS) Lead Agency, and Coordinated Entry Lead Administrator. In partnership with more than 30 nonprofit organizations, STEH coordinates a comprehensive system that includes street outreach, emergency shelter, homelessness prevention, coordinated entry, permanent housing, and HMIS.

STEH is seeking an experienced, collaborative, and strategic Continuum of Care (CoC) Director to lead the Cincinnati/Hamilton County Continuum of Care. The CoC Director provides leadership for community planning, HUD Continuum of Care funding, governance, strategic initiatives, system performance, and service provider training series to strengthen the region’s homeless response system.

Core Job Functions

Continuum of Care Leadership

• Provide strategic leadership support for the Cincinnati/Hamilton County Continuum of Care (OH-500).
• Facilitate the implementation of the CoC Strategic Plan and support continuous improvement of the local homeless response system.
• Foster collaboration among nonprofit providers, local governments, housing authorities, healthcare systems, behavioral health organizations, and other community stakeholders.
• Represent the Continuum of Care at local, state, and national meetings.

• Identify system gaps and opportunities to improve the community’s response to homelessness.

Governance and Community Planning

• Serve as the primary staff liaison to the Homeless Clearinghouse (CoC Board).
• Coordinate board and committee meetings, agendas, materials, and follow-up.
• Support committees involved in governance, strategic planning, local competition, and system improvement.
• Draft and maintain CoC policies, governance documents, written standards, and operating procedures.
• Support implementation of board priorities and strategic initiatives.

HUD Compliance and Funding

• Maintain expertise in HUD Continuum of Care, Emergency Solutions Grant (ESG), and other federal homelessness programs.
• Lead the annual Continuum of Care Program Competition, including partial development of the Consolidated Application.
• Coordinate the local project competition and project prioritization process.
• Monitor federal regulations, policy updates, and legislative changes and communicate their impact to community partners.

Data, Performance, and System Planning

• Oversee planning and coordination of the annual Point-in-Time (PIT) Count and Housing Inventory Count (HIC).
• Monitor HUD System Performance Measures and other community performance indicators.
• Collaborate with HMIS staff to support community planning.

Community Initiatives and Capacity Building

• Lead or support community workgroups, initiatives, and pilot projects.
• Develop training, guidance documents, and technical assistance for community partners.
• Research emerging best practices and facilitate implementation of new strategies.
• Collaborate with STEH departments to support communications, grant development, and system improvement initiatives.
• Oversee development and maintenance of CoC documents, templates, website resources, and partner communications.

Knowledge, Skills, & Experience

• Bachelor’s degree required; master’s degree in public administration, Social Work, Public Policy, Human Services, or a related field preferred.
• Five or more years of progressively responsible leadership experience in homelessness, housing, human services, public policy, or a related field.
• Experience working with HUD Continuum of Care or other federally funded programs strongly preferred.
• Demonstrated ability to lead collaborative initiatives involving multiple organizations and stakeholders.
• Strong project management, organizational, analytical, and problem-solving skills.
• Excellent written and verbal communication skills, including experience preparing reports, policies, and presentations.
• Ability to interpret federal regulations and translate them into practical policies and procedures.
• Experience analyzing data to support strategic planning and performance improvement.
• Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.

Travel Requirements

• Requires local travel to meetings, community events, and partner organizations. Valid driver’s license and reliable transportation required.

Applicants should submit resumes and a letter of interest to hr@end-homelessness.org.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Core Job Functions

General Finance – Assist in a variety of company accounting tasks including, but not limited to:

• Accounts payable – coding invoices and credit card receipts and data entry into accounting system, MIP. Should maintain up-to-date knowledge of coding processes and be able to analyze transactions that don’t conform to normal procedures.
• Maintain Vendors in MIP, including filing of W-9s as applicable.
• Perform credit card statement reconciliations in MIP.
• Cash – prepare check/cash deposits received via mail and processes miscellaneous direct deposits.
• Process ACH payments. Apply payments in MIP.
• AP – prepare AP check payments to vendors
• Direct Assistance Program – Import financial request data to the accounting system, print checks
• Follow up on outstanding checks per STEH policy.
• Other duties as assigned

Human Resources & Payroll

• Assist in the preparation, processing, and recording of payroll, including saving all necessary supporting documentation.
• Email payroll reports to President/CEO to ensure timely review.

Knowledge, Skills, & Experience

• Minimum of associate’s degree in accounting with 1-2 years’ accounting experience. Additional accounting experience may take the place of an accounting degree.
• Intermediate level Microsoft Excel skills required including ability to design and maintain more complex spreadsheets – advanced skills preferred.
• Ability to analyze problems and take appropriate action.
• Methodical, with close attention to detail and ability to check own work for accuracy.
• Good general computer skills and familiarity with Microsoft Office Suite (Outlook, Word & Excel).
• Ability to organize and prioritize tasks, communicate effectively, and work independently while maintaining willingness to accept supervision.
• Basic understanding of not-for-profits organizations preferred, understanding of social services and/or specifically homelessness a plus. Interest in working at an organization that serves disadvantaged communities, as well as a commitment to diversity, equity, and inclusion.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other duties to meet the ongoing needs of the organization.