Career Opportunities

Core Job Functions

• Learn and maintain working knowledge of Homeless Management Information System (HMIS) data. HMIS data are the foundation of much of the data work at STEH, though incorporating and analyzing other data sets with HMIS is an important part of the job.
• Learn and maintain a high-level understanding of the homeless services system within Cincinnati/Hamilton County to better understand the challenges and questions the Strategy Department seeks to help answer.
• Support the Strategy Department’s data analytics work by retrieving data from various sources, cleaning and preparing data for its specific use case, and using statistical methods to identify trends, patterns, and correlations in complex datasets. Must be able to translate technical findings to plain language as necessary for the target audience.
• Build dashboards and reports using tools like Tableau to visualize findings for stakeholders.
• Generate recurring monthly, quarterly, annual reports as assigned.
• Use AI tools to assist and enhance querying and code generation while validating output.
• Serve as support for key functions within the STEH data warehouse.
• As needed, collaborate across departments to gather information to support data analysis projects.
• Ensure confidentiality, privacy, and security of sensitive client information by adhering to established data protection policies, secure data handling procedures, and applicable regulatory requirements when accessing, processing, storing, and sharing data.
• Participate in STEH staff meetings and agency functions as necessary.
• Meet weekly and as needed with Data Director and other staff members, as applicable.

Knowledge, Skills, & Experience

• Must be able to work independently, while accepting supervision and collaborating with colleagues as needed.
• Organizational skills and flexibility to manage multiple projects/deadlines simultaneously.
• Ability to communicate effectively and respectfully in speaking and writing.
• Previous experience with R and/or Python programming, statistical methodologies, data visualization tools (e.g., Tableau) and associated best practices.
• Advanced skill with Microsoft Excel.
• Proficiency in Microsoft Office applications including Outlook, Word, Teams, and OneDrive.
• Willingness to learn about and understand homelessness, homelessness prevention, and the organization’s role in making homelessness rare, brief, and non-recurring.
• Preferred: some college coursework or degree in any field, ideally with some data-analytics-related coursework. Equivalent experience or certifications are also welcome.
• Preferred: basic understanding of social service systems, ideally those serving people experiencing poverty or homelessness.

Travel Requirements

• Occasional local travel to meetings within the Cincinnati area.

Competitive Benefits

• Health, dental, and disability insurance
• Paid time off including holidays and vacation
• 401(k) with company match

Interested and qualified candidates should send cover letter and resume to hr@end-homelessness.org

Position Overview

The Housing Specialist is a part-time position at Strategies to End Homelessness (STEH). This position is responsible for providing support and assistance to those at risk of experiencing homelessness in their search for housing, as well as ensuring habitability standards by completing housing inspections and determining units meet rent reasonableness.  The Housing Specialist may also support other functions of the Shelter Diversion Program in coordination with the Shelter Diversion Coordinator, as well as other programs as assigned by the Prevention and Stability Director.

Core Job Functions

• Identifies housing in the community that is appropriate for households at-risk of homelessness and interacts with landlords regarding the Shelter Diversion Program.
• Assess housing barriers of participants to determine housing and service needs.
• Recruits new landlords to work with the Shelter Diversion Program with available units in full geographic area, focusing on accessing housing in under-utilized areas.
• Creates and maintains resource list of landlords and utilizes Padmission for potential housing placements
• Apply knowledge of residential lease contracts to educate clients about their rights and responsibilities.
• Provides support, direction, and guidance to clients in housing search
• Provides support in communication with landlords
• Conducts HUD Housing Inspections
• Assists with Lease and Rental Agreement and obtains signatures
• Adheres to Fair Market Rent Requirements and ensures units meet rent reasonableness
• Acts as advocate for client housing issues
• Assists the Shelter Diversion Coordinator as needed

• Assists the Shelter Diversion Coordinator as needed

General

• Participates in monthly staff meetings
• Participates in monthly Shelter Diversion case manager meetings
• Participates in other STEH functions as necessary

Requirements

• Access to reliable private transportation, with valid driver’s license
• Previous client support experience, preferably in a non-profit or property management setting
• Understanding of social service systems, specifically homelessness.
• Excellent negotiation and/or sales skills
• Ability to work efficiently while paying close attention to detail
• Demonstrated organizational skills
• Excellent communication skills, particularly listening, mediation, and writing skills.
• Ability to work independently while maintaining willingness to accept supervision.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Applicants should submit resumes to hr@end-homelessness.org.

To be eligible, applicants must reside or work in Hamilton County, Ohio, have current or past experience with homelessness, and have access to both email and Microsoft Teams to participate in virtual meetings. The group meets the 2nd Monday of each month from 1-2PM and meets either in-person at Strategies to End Homelessness or Virtually on Microsoft Teams.

This requires a signed contract agreeing to attend regularly and a one-time orientation at your first meeting. The People with Lived Expertise Workgroup is a paid contractor position.

Apply Here